LTN Impact Survey results

We conducted a survey with our businesses to learn more about the impact of the Streatham Wells Low Traffic Neighbourhood (LTN). By employing a data-driven approach, the BID was able to include the responses of its members in Lambeth Council’s formal decision-making process and this was shared with the relevant officers and Councillors.

The past couple of years have been challenging for small businesses and the impact of the various factors raises valid concerns. Among the key observations highlighted by the survey is a range of concerns which include increased congestion and poorer air quality on Streatham High Road, appointment-based businesses taking fewer appointments due to disruptions to access routes, and logistical challenges related to deliveries. Majority of respondents also stated that they have seen a loss in custom and an impact on sales since the LTNs were implemented.

While concerns have been raised, it’s important to acknowledge the diverse perspectives within the community. This undoubtedly is a balancing act of the immediate needs of businesses and broader environmental issues. There are inevitably stresses and strains as we all transition to meet the needs of a net zero economy. Our role is to assist in that transition and at the same time to ensure that we mitigate pressures on our members so that they have opportunities to benefit too.

Concerns of local businesses:

  • Much longer routes in and out of the area for owners, clients and suppliers
  • Reduced footfall for businesses dealing directly with the public
  • Loss of custom, negative impact on businesses, less passing trade  
  • Restricted access for deliveries. Large lorries being directed down small side roads
  • Long-term impact on business/ local economy
  • Increase in Traffic/Pollution on main roads / increase in pollution (cars forced to take a longer journey on congested main roads)
  • Traffic Concern about impact on buses e.g. increased journey time
  • Worsens air quality 

On March 7th, Lambeth council suspended the Streatham Wells Low Traffic Neighbourhood amid these concerns, impact on public transport as well as upcoming works on the A23 due to TfL healthy streets improvements starting as soon as May.

While we are pleased with the decision, we’re actively monitoring the situation and will keep our members informed as soon as we receive any updates regarding the timeline for the TfL cycling scheme on Streatham Hill.